Shipping Information

Thank you for choosing Magic Peaks! We strive to enhance your shopping experience by ensuring a smooth and efficient process from the moment you place your order to when it arrives at your doorstep. Below are the details of our shipping policy to help you understand our order processing and delivery procedures.

Order Processing Time:

  • Orders placed before 22:00 (local time) are processed within 1 to 3 business days (Monday to Friday).
  • Orders placed after 22:00 will be processed on the following business day.

Transit Time:

  • After your order is processed, the transit time usually takes 1 to 3 business days (Monday to Friday), depending on your location and selected shipping method.

Order Tracking:

  • You will receive an order tracking number via email within 24 hours after your order has shipped. This number allows you to track the progress and location of your package.

Cancellation Policy:

  • Should you need to cancel your order, please contact us at peaksmagic@gmail.com within 24 hours of placing your order.
  • We will do our best to accommodate your request. However, if your order has already been processed and shipped, cancellation will not be possible. In this case, please refer to our return policy.

Contact Information:

  • For any queries about your order, shipping, or other concerns, please email us at peaksmagic@gmail.com. Our customer service team is eager to assist you and will respond promptly.

International Shipping:

  • Currently, we only ship within the UK. We do not offer international shipping.

Holiday Shipping:

  • Please note that during peak seasons and holidays, there might be delays in processing and shipping times. We appreciate your patience and understanding.

Shipping Fees:

  • Shipping fees are calculated based on the weight of your order and the shipping destination. The total cost will be displayed at checkout before your transaction is finalized.

Free Shipping:

  • Enjoy free standard shipping on orders over [insert amount]. This discount will be automatically applied at checkout.

Changes to Shipping Policy:

  • Magic Peaks reserves the right to update or modify this shipping policy at any time without prior notice. All changes are effective immediately upon posting on our website.

We value your patronage and are excited to serve you again soon. Thank you for shopping at Magic Peaks!